suzanne chan • online all online orders are processed using paypal. you can pay with a credit card without a paypal account. simply enter your credit card information on the paypal checkout page and your payment will be sent. • mail order if you would rather pay by check or money order, you can send me an e-mail letting me know what you would like to buy. i will confirm your order via e-mail and give you an order number. then you can post your check or money order with the order number on it to: suzanne chan 5379 av. du parc montréal qc h2v 4g9 canada when i receive your check or money order, i will notify you by e-mail that your payment was received. • shipping all items are usually shipped out within 3-5 business days of payment via canada post. • shipping within canada oddly, canada post costs more to ship packages within canada, except when i am sending parcels within quebec or to ontario ($6.34-$8.50)(1 business day). however, both expedited parcel ($9.69)(5 business days) and xpresspost ($10.89-16.77)(2 business days) are trackable. • shipping to the united states items sent by small packet usa air ($7.90-$12.25) or surface ($6.65-$9.90) cannot be tracked. they also can take up to 14 business days to reach you. packages sent by expedited parcel usa ($11.37-$12.59)(8 business days) or xpresspost usa ($17.85-$19.55)(4 business days) although more expensive are trackable. • shipping elsewhere if what you want needs to be shipped to somewhere other than canada or the united states, then send me an e-mail letting me know what you would like and where you would like it shipped and i will send you an e-mail letting you know how much your package will cost to ship. • customs charges you are responsible for your country’s customs and taxes applied on imported items. • return policy all sales are final. if you find some thing wrong with your order, or if it arrives damaged, please contact me within seven days of receiving it so we can work something out together. • if you are in montreal, drop me an e-mail and we can arrange a time for you to come by my studio to pick-up your order. <p>• online<br />all online orders are processed using paypal. you can pay with a credit card without a paypal account. simply enter your credit card information on the paypal checkout page and your payment will be sent.</p> <p>• mail order<br />if you would rather pay by check or money order, you can send me an e-mail letting me know what you would like to buy. i will confirm your order via e-mail and give you an order number. then you can post your check or money order with the order number on it to:</p> <p>suzanne chan<br />5379 av. du parc<br />montréal qc h2v 4g9<br />canada</p> <p>when i receive your check or money order, i will notify you by e-mail that your payment was received.</p> <p>• shipping<br />all items are usually shipped out within 3-5 business days of payment via canada post.</p> <p>• shipping within canada<br />oddly, canada post costs more to ship packages within canada, except when i am sending parcels within quebec or to ontario ($6.34-$8.50)(1 business day). however, both expedited parcel ($9.69)(5 business days) and xpresspost ($10.89-16.77)(2 business days) are trackable.</p> <p>• shipping to the united states<br />items sent by small packet usa air ($7.90-$12.25) or surface ($6.65-$9.90) cannot be tracked. they also can take up to 14 business days to reach you. packages sent by expedited parcel usa ($11.37-$12.59)(8 business days) or xpresspost usa ($17.85-$19.55)(4 business days) although more expensive are trackable.</p> <p>• shipping elsewhere<br />if what you want needs to be shipped to somewhere other than canada or the united states, then send me an e-mail letting me know what you would like and where you would like it shipped and i will send you an e-mail letting you know how much your package will cost to ship.</p> <p>• customs charges<br />you are responsible for your country’s customs and taxes applied on imported items.</p> <p>• return policy<br />all sales are final.<br />if you find some thing wrong with your order, or if it arrives damaged, please contact me within seven days of receiving it so we can work something out together.</p> <p>• if you are in montreal, drop me an e-mail and we can arrange a time for you to come by my studio to pick-up your order.</p> 2006-11-29T17:25:52-05:00 ordering-info 16751 2006-11-29T17:25:52-05:00 11384 2006-12-02T22:55:45-05:00